Dr. Rick Ringer, Professor and Director of the Organizational Leadership Institution of Illinois State Univerity will discuss a key leadership skill: holding crucial conversations. Crucial conversations refer to those conversations in which:
1. The stakes are high, and at least one of the participants faces the possibility of "loss"
2. Opinions and perspectives about the issue/situation vary
3. Emotions are strong
The session will offer insights and perspectives regarding how participants can be more effective in holding crucial conversations.
$25 for Guests/ $5 for Students